Privacy policy
At Pudu Ria Florist, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.
1. Collection of Personal Information: We collect personal information from customers including name, email address, mobile phone number, phone number, and full address. This information is collected to facilitate order processing, delivery, and communication with our customers.
2. Advertising on Social Media Platforms: We advertise on various social media platforms including Google, Facebook, TikTok, and others. Please note that these platforms may collect data about your interaction with our advertisements, and their own privacy policies govern the use of such data.
3. Use of Cookies: We use cookies on our website to enhance your browsing experience and provide personalized content. Cookies help us analyze website traffic and improve our services. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
4. Use of Customer Data: We use the personal data provided by customers to send email marketing communications, SMS notifications, and for communication related to order processing and delivery updates. Your information may also be used to personalize your shopping experience and improve our services.
5. Protection of Personal Information: We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. We employ industry-standard security protocols and encryption techniques to safeguard your data.
6. Disclosure of Personal Information: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill the purposes outlined in this Privacy Policy.
7. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you wish to have your data removed from our records, please contact us using the information provided below.
8. Your Rights: You have the right to access, correct, or delete your personal information held by us. If you have any questions or concerns regarding your privacy rights or our Privacy Policy, please contact us using the information provided below.
9. Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Contact Us: If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at hello@prflorist.com.my.
Thank you for trusting Pudu Ria Florist with your personal information. We are committed to protecting your privacy and ensuring a safe and secure shopping experience.
